Friday, September 25, 2015

Recalls: what and why?


Ever borrow a book from the Library and then received an email saying your "item has been recalled due to high demand and cannot be renewed"?

Not sure what it means?

Recalling is our way of getting a book or other item back to the library more quickly when other people have requested the same item. A recall notice is emailed to you to notify you of a new due date that cannot be changed.
This ensures that people aren't left waiting for months to get hold of an item that might be needed for assignments and research.
If an item has been recalled you can also check the details of the new due date in My library Record
If you receive a recall notice you will have either a 14 day period (for internal students) or a 28 day period (for external students) to return recalled items.
You won't be able to renew your item once it is recalled.
You can return your items to any CSU library and we will transfer the item to where it is needed.
  • You may find that once an item is recalled and has become overdue that it may mean you can't renew or borrow other items
  • Overdue recalled items may incur extra fines. More information on the library's fine policy is on our website

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