Monday, August 31, 2015

Home delivery loans.


Are you are still waiting for your book to turn up in the post?

 
Delivery times are dependent upon Australia Post. There may be delays of up to 7 days with regular parcel delivery service to both metropolitan and regional locations in Australia.
 
Distance Education students are guaranteed minimum loans of 28 days and can renew up to 14 days past the due date. You will not be able to renew if there are other requests on the item, your maximum renewal period has been reached or fines exceed $100.

  

Renew directly from My Library Record in Primo Search or contact the Library on 1800 808 369 or through the Ask a Librarian: Live Chat or Web Form.

2 comments:

  1. Anonymous3:00 pm

    I find it confusing to get a letter advising me that the book I am after is on the Hold shelf and I can pick it up at Albury and I cannot. I was so advised re two books on 9 Sept, which were apparently then dispatched from Wagga. You need to alter the alert memo to say that, or better still ONLY advise me when they are on the hold shelf in my library.

    Bruce Pennay

    ReplyDelete
    Replies
    1. Hi Bruce,
      Thanks for the feedback. The books you have requested are available to be picked up from the Albury-Wodonga library. If you have further questions about the notification system please give us a call on 1800 808 369 or speak to the staff at the Ask Us desk.

      Delete