Monday, March 23, 2015

Distance Education (DE)* students - library services for you

Hey DE students! Did you know you can get your library books posted to you and portions of books scanned for free?
We will post and scan books to DE* students living overseas and enrolled through an Australian CSU campus. See more about what services you are eligible for at http://www.csu.edu.au/division/library/how-to/services-for

To request a book to be posted to you

Request your books through Primo selecting home address option (available only to DE students*) and we will post them out to you the next business working day at no cost to you.


Books ready to be parcelled up and sent out
  • Not sure how to request books? Check out our Watchit tutorial: request a loan or copy .
  • You will need a  CSU student card to ensure you have access to all library services
  • We will post books to DE students living overseas and enrolled through an Australian CSU campus
    • unfortunately overseas students have to pay for the postage back to Australia (the reply paid label does not entitle you to free postage outside Australia)
  • We will mail the requests to you using the address you have given CSU 
    • you can check what it is through the Administration tab on your student webpage 
  • If the book is already on loan we will post it to you as soon as it is returned.

Enclosed with your books will be: 
  • your loan receipt, showing the date the book was lent to you and when it is due back
  •  a reply paid library addressed label to return your books.
Keep the original packaging the books came in so when you are ready to post back your books you can put them back into the original package with the reply paid label on top of your original address label and put it straight in the post.

If items are not requested by other patrons or past their due date, they can be renewed  up to 4 times.

Just remember that the time taken by Australia Post to deliver a parcel from/to the library will vary depending on your location. Please allow plenty of time for your books to get back to us by their due date!
The CSU  mail van loaded up
Brigid opening the parcels sent back by DE students

To request a book scan/copy

It's a similar process to requesting a book loan to request scans/copies. This is also a free service provided to DE students*. Student studying face to face can also put in requests for a scan if the item they want scanned is on the shelf at another campus library, or currently out on loan.
Please note that Copyright law means we can only scan 10% or one chapter of a book (whichever is the greater amount) 
Yasmine using the Bookeye scanner for photocopy requests
  • Not sure how to request a scan? Check out our Watchit tutorial: request a loan or copy.
  • You will need a  CSU student card to ensure you have access to this library service.
  • We will need as many details as possible about what you want scanned, e.g. chapter number or title and/or page numbers. If you aren't sure of these details you can ask for us to send a scan of the contents page.
  • We will email the scan to you using the email address you have given CSU 
    • you can check what it is through the Administration tab on your student webpage
  • If the book is already on loan we will scan it as soon as it is returned.
Need help? Ask Us!

* Unfortunately these services are not available to study centre students or students studying through one of our off shore partners. Students living overseas and studying with CSU will have to pay for the return postage to Australia.

These services are also available to Port Macquarie students studying internally. 

Not sure what services you should be able to access? Check our 'Services For' webpage

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