Friday, September 26, 2014

Give us feedback and win $200

Every two years we run a Client Satisfaction survey which we use to to understand what library services really help you in your study, research or work and what library services you need us to improve.

photo credit: HowardLake via photopin cc>

Our performance will be benchmarked and ranked on an overall average performance against approximately 33 other participating university libraries in Australia and New Zealand.

In 2012 the Library recorded an overall score of 80.1% placing CSU in the top 25% of libraries surveyed. You can see more of the results of our previous surveys here.

Whether you are a staff member or a student studying by Distance Education within Australia or overseas, or if you are an internal student on a CSU campus you can complete the survey at:


It will take approximately 10-15 minutes of your time however, the results will be invaluable in determining what we are doing well and in what areas we need to improve. 

As a result of your feedback in past surveys, we have:


Not only will you be contributing to future Library services and resources but every participant can win $$$$. Everyone completing the survey will go in a draw win one of four $200 cash prizes. However, you must complete the entry form at the end of the survey to go in the draw to win.
Winners will be announced after the survey closes.

The library survey will run from Monday 22nd September till midnight Sunday October 5th (AEDT).

So please take this opportunity and tell us what you really think about your Library.

NSW Permit No. LTPS/14/07429 (See our website for Terms & Conditions)

from http://www.abc.net.au/news/image/4816824-3x2-940x627

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