Friday, January 03, 2014

Primo Search difficulties

We are currently experiencing some difficulties with Primo Search. Primo Search is intermittently returning some unpredictable results, however we are working on a solution.

If you have trouble logging on to your library record to renew loans or place requests, then please contact the library staff on the virtual service.  If you are getting strange search results, try the following:
  • Limit your search to particular fields
  • Use the Refine My Results options on the left - try eResources for Subject Reserve material
  • Search in individual databases or Google Scholar for journal articles
  • Use the subject reserve widget for eReserve
  • Or
  • Contact the Library staff for assistance. Ask a Librarian Phone and Live Chat services are available this Saturday and Sunday from 1:30pm to 5:00pm (AEDST).

We apologise for the inconvenience.

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