Friday, April 09, 2010

Need some help using EBSCOhost Databases?

Journal Databases are great sources of information for your study and research needs, but they sure can be confusing!

We have great news for anyone using an EBSCOhost database - you can now access our live chat service while you're searching. When you go into EBSCOhost and do a search, our Live Chat widget will appear in the menu to the right hand side on the results page. All you need to do is start typing and you'll get an answer in seconds.

Our service is currently running 10am-4pm AEST, Monday to Friday (for international times, check the Live Chat page), but if you try to access it at other times, you can leave us a message and we will get back to you as soon as possible.

If you're having trouble using another one of our journal databases, don't despair, we're happy to help you with these too - just access our live chat service directly from the Library Homepage, or call us on 1800 808 369 (9am-5pm, Monday to Friday) and we'll answer all your database questions.

No comments:

Post a Comment