Monday, February 20, 2017

Welcome to the Orientation Toolbox

CSU Library staff would like to welcome all new and returning students to Orientation Week. We're looking forward to catching up with you all, maybe during a support session or a Library tour!

Things may be a little daunting to you at first, but there's no need to stress. Library staff have created an Orientation Toolbox which provides new students with information about how to best utilise your CSU Library and to ensure everything is done before starting your studies. In the Orientation toolbox you will find:
  • Ordering your CSU card - this is your library card 
  • Find out what library services you can access 
  • Visiting a CSU Library on campus - our opening hours and contacts
  • Accessing online tutorials and workshops 
If you have any concerns, please feel free to Contact Us (no question is too big, too small or too silly), come in to see us, use our 1800 808 369 service, chat with us online or email us using the web form. Don't be afraid to ask for help (we are friendly people!) and we are here to support you through your studies.

Wednesday, February 15, 2017

Changes to Library Fees and Charges

CSU Library has made some changes to our library fees and charges. In the past, overdue fees have accrued daily once an item was past its due date, and that's often had huge implications for library users, in many cases even prohibiting them from accessing their results and re-enrolling.

We don't want to keep you guys from getting your grades, so we've taken the time to look at the current fees and charges associated with overdue items, and we've done some tweaking!

What's changing?

Daily overdue charges have been removed for items borrowed in 2017. Instead, all items returned within 28 days of the due date (or 14 days if the item has been recalled) will not be fined, although your borrowing privileges may become restricted until the items are returned. After this grace period has passed, items will incur a "Bill for Replacement" of $150, and a "Lost Item Processing Fee" of $30. Should you return the items after these fees have been applied, the Bill for Replacement will be entirely waived.

In extreme cases, recalled items may incur a $5 per day overdue fee.

What this means for Library users

Less hassles! No more fines for small overdues, or items caught up in the mail. This means that you're much less likely to be blocked from receiving grades, enrolling or graduating because of minor library fines. Note however, all overdues generated before this time will still be payable.

Your best way to avoid fines is by keeping track of your due dates in My Library Record. Also, be sure that CSU has your correct email address on file, and pay attention to courtesy reminders, as well as overdue and recall notices.

Want to know more?

You can find a full list of library fines and charges on the CSU Library website. And if you have any other questions, just Contact Us! We're happy to answer any of your questions!

Tuesday, February 14, 2017

Library Lovers Day!

Forget Valentines Day, today is Library Lovers Day, and it's a great day to come in and share your love for Libraries (and Lovely Librarians of course)!

If you want to come into one of our campus libraries, we'll help you find the book of your dreams!

If you've got a question, we would love to answer it, so contact us via phone or online chat.

So if you'd like to openly declare your love for Libraries, how about visiting your CSU Library - we've got poetry, we've got romance, we've got textbooks... remember, the book matchmaker is in!

P.S. Librarians love chocolate.

Friday, February 10, 2017

Library Training for Research Staff and Higher Degree Students

The Research Office's Professional Development calendar is out now! So get a head start with your training by joining one of the Library’s online training sessions designed for Staff, Researchers and Higher Degree students.
Coming up this February:
All sessions are open for registrations, and available to all CSU research staff and students.

Click on the links above to register for the individual sessions, or visit the Library's Induction and Training page for more sessions and information!

Thursday, February 09, 2017

Primo Search Issue

Users may have noticed some issues with the results currently being returned by CSU's Primo Search. Depending upon your browser and system, you may see an error message stating "Due to temporary technical problems the result list may be incomplete. Please try again soon".

CSU Library staff are aware of the issue, and working on a fix. In the meantime, we would recommend that users try selecting the "Books, journals, DVDs & more" option from the search scope drop down, as shown in the image below, for the best possible search results.
Alternatively, you can still access CSU Library Resources directly through our eBook Collections, and Journal Databases. And don't hesitate to Contact Us for assistance!